Putting It Into Practice: Advanced Scheduling


Providing schedules at least two weeks in advance creates a healthier, more equitable workplace. For shift workers, predictability reduces stress, improves access to care, and supports work-life balance. Read more in Why It Matters: Supporting Shift Workers.


Steps for Implementation

1. Engage leadership early. Involve HR, operations, and department leaders to align on scheduling goals, compliance requirements, and communication protocols.

2. Collaborate with managers to define the process. Work with frontline supervisors to review current practices and identify barriers to consistent scheduling. Define how employees should submit availability, request time off, and handle emergencies to maintain fairness and consistency

3. Establish a clear policy. Update scheduling guidelines to ensure all employees receive their schedules at least two weeks in advance, with exceptions only as required by law. Use the sample language below to align your organization’s scheduling practices with best-in-class standards. 

4. Communicate and train. Roll out the policy through manager briefings, employee updates, and internal communications to ensure everyone understands expectations. Ask employees to share conflicts or changes in availability early, allowing managers to make adjustments without disrupting operations.

Helpful Tips

  • Use scheduling tools to improve transparency. Digital platforms make it easier to create, post, and update schedules while reducing administrative burden and improving accuracy.

  • Plan ahead for busy seasons. Anticipate high-demand periods or known fluctuations to minimize last-minute changes and ensure adequate coverage.


Sample Policy Language

“Advanced scheduling is essential to creating a productive and equitable work environment. Store management is responsible for creating weekly schedules that meet operational needs and comply with all applicable laws.

Schedules must be posted by [insert day] end of day and provided to employees at least two weeks before the start of the scheduled period, unless otherwise required by law.”


Ready to review your scheduling policies?

Update internal handbooks, train managers on consistent scheduling practices, and share this policy with your HR and operations teams.

Contact us at info@rmhcompass.org to get started.

 
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Putting It Into Practice: Shift Swapping